Wednesday, January 03, 2007

Misson Impossible




This is the mission statement poster at the Auto Body shop that is fixing Kate's car.

Note that Image is priority number one. Integrity however, not so important. There it is waaay at the bottom of the list. Interesting approach guys.

I particularly like that Courtesy ranks a good 6 spaces above Training. They may destroy your car, but they will be remarkably polite about it.

I also wonder if the employees are at all uneasy about the fact that Safety is third from the bottom, under both Cleanliness and Service.

Perhaps next time she'll think twice before dropping her car off at Big Al's House of Cars.

"Come to Big Al's. Where integrity is the least of our concerns!"

1 Comments:

At 10:13 PM , Anonymous Anonymous said...

Wow, I don't think even Big Al's employees have analysed their own mission statement with as much thought as you!

Another great post!

--Jenne

 

Post a Comment

Subscribe to Post Comments [Atom]

<< Home